Our Promise:

We are committed to making your stay enjoyable, hassle free and a good value for your hard earned dollar..

To Modify or Cancel a Reservation call 1-800-805-3559.

To contact Customer Care 16 hours a day, (8AM to 12 Midnight) 7 days a week call 1-800-805-3559.

To speak with a Customer Care Agent call 1-800-805-3559 between the hours 8am -12M EST Mon-Fri.

For hotel reservations please book online or call 1-800-805-3559

Can we answer your question? At PoconosHotels.com, we want to take care of you. Please look at our frequently asked questions (FAQs), so that we may better serve you.

We want to hear from you! We listen to you. Would you please take a moment to tell us how we might serve you better.